Senior Product Designer with 14 years of enterprise UX experience — from user research and design thinking through to shipped, scaled B2B products. Specialised in AI systems where human trust is the hardest design problem to solve.
My career began 14 years ago with a simple curiosity about digital tools, which quickly evolved into a passion for solving complex human problems. In my early career, the UX process was strictly linear: exhaustive research cycles, static wireframing, and manual, pixel-by-pixel refinement.
Today, my methodology looks completely different. I have transitioned from traditional execution to an AI-first UX approach. By integrating tools like Claude and advanced generative frameworks into my workflow, I accelerate the foundational stages of design, shifting my energy from manual output to strategic curation.
More importantly, my design focus has shifted toward non-deterministic UX—architecting the "trust layer" between human decision-making and Agentic AI, ensuring users remain empowered, informed, and in control of automated systems. I am currently formalizing this expertise through an Advanced Certification in GenAI & Agentic AI at IIT Madras.
This evolved process drives tangible enterprise results. As a UX Manager at Marsh McLennan, I lead a team of four in executing large-scale product strategies. Recently, I spearheaded the comprehensive redesign of the MMA global homepage—introducing advanced modern UI patterns while rigorously elevating usability and strict WCAG accessibility compliance. I am currently driving the strategy and delivery for a massive nine-page architectural overhaul of our corporate digital presence.
Beyond enterprise leadership, I bring true end-to-end product thinking to the table. As the founder of OptiBill, a forensic utility auditing platform, I architected the MVP from the ground up, managing everything from UI and database integration to our current scaling strategy across major Indian markets.
I know what it takes to build a product, lead a team, and redefine how a business interacts with its users. I am 14 years in, and I am ready to bring this hybrid of traditional design discipline and AI-forward strategy to a new global market. Open to relocation.
Enterprise AI copilot that cut ESG audit time by 65% inside a Fortune 500 — without rewriting a 15-year-old legacy database. RAG, GDPR, human approval gates at every extraction.
I was the user. 2 hours queuing. ₹1,200 in travel. A day's leave. Then 28 factory interviews revealed the real scale — penalties up to ₹5 lakh, silent, invisible by design.
14 years of design discipline built on one principle: start with the person. When AI entered the picture, the process didn't change — the design material did. I run the same Double Diamond, adapted for probabilistic systems where outputs are uncertain and trust is earned, not assumed.
Whether I'm designing a traditional SaaS workflow or an AI copilot, the foundation is the same: deep user understanding before any solution. Personas, journey maps, and failure modes come before wireframes. Always. The AI layer adds one question: where does the human have to stay in control?
I'm open to Senior and Principal Product Designer roles — B2B, SaaS, fintech, enterprise. Anywhere you need someone who can lead research, ship great products, and bring genuine AI design experience to the team.